A study suggests that only 69% of all CRM implementations succeed. Why do CRM implementations fail in such massive proportion? Most obvious and easiest culprit seems to be Technology, But surprising it’s not the technology. 85% of CRM fail due to other reasons. Companies everywhere spend an enormous amount of money on Customer Relationship Management (CRM) systems. Have you ever thought why…
Tag: CRM system
Why India needs Indian CRM
Indian CRM? Whether we agree or not India is a very different country, and Indians are very different people. Yes, we are. No, I am not talking whether we are superior or inferior people. We are just different. Our Bosses, Employees, companies, Management style is different. We believe in making a (remarkably) minimum effort and achieving maximum results. In fact,…