CRM Training
CRM Tips

Benefits of CRM Training

CRM Training can make or break any CRM implementation. Especially in SME the biggest reason for CRM failure is lack of Training because most of SME businesses ignore the importance of CRM Training. Remember, CRM Training Cost is no additional cost, but it is an integral part of CRM implementation. It’s not an add-on, its core part.     CRM…

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crm admin
CRM Tips

Qualifications, Roles and responsibilities of CRM Admin

The success of any CRM implementation largely depends on the CRM Admin. CRM admin is the person who drives the implementation of CRM in the organisation. One of the essential CRM Tip is regarding designating a right CRM admin. In more massive organization generally, there is a significantly large team of functional and technical experts who drive the CRM implementation.…

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Articles

The future of CRM in India

CRM or Customer Relationship Management has become an integral part of any successful business, significant as much as marketing and sales. With the advent of open markets, real-time interactive broadcast platforms, new age mass communication tools and digital social media handles that blur the boundaries of geography, time, age and language, the consumer and its relationship with the brand has…

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How CRM can help HR to improve Employees
CRM Tips, Mobile CRM, Sales CRM, Service CRM

How CRM can help HR to improve Employee Experience

HR team looks for HR tool to increase Employee satisfaction, motivation, and overall productivity. But, can CRM help HR to improve Employee Experience, sounds strange, but it’s true. A good HR team will take care of interviews, appointment process, induction, training, payroll processing, automating and simplifying the process as much as possible, leveraging technology for it. However what about the regular…

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CRM Tips

Ten benefits of Mobile CRM

There are more Mobile users than PC. Mobile penetration is far more than the PCs. So obviously benefits of Mobile CRM are much more than a PC based CRM. More over Mobile is much handier and economical as compared to PC or a Laptop.  Of course, there are iPhones and expensive android phones which are much costlier than entry level…

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